Dementia Support Coach
- Lismore
- Permanent
- Mon May 4 03:22:29 2026
- REQ1949
Dementia Support Australia is looking for passionate health and aged care professionals to join our growing team.
- Do you…
- Love supporting and coaching staff, families and carers?
- Have experience working with people living with dementia?
- Understand the clinical, social and environmental factors that influence behaviour?
- Solve problems in creative yet practical ways?
- Communicate clearly and compassionately with a wide range of people?
- Enjoy working hands-on in diverse care settings?
- Want to be part of a supportive national organisation of skilled and friendly dementia professionals?
- If this sounds like you, then we need to talk!
The Role
The Dementia Support Coach delivers practical, evidence-based support to enhance the quality of care for people living with dementia. The role focuses on hands-on coaching, modelling and mentoring of carers and care teams to implement person-centred, relationship-based strategies. Working collaboratively with consultants and multidisciplinary teams, the Coach supports the translation of recommendations into everyday practice, responds to complex situations, and ensures care approaches are tailored to individual needs. Strong communication, empathy, professional judgement and autonomy are central to the role, alongside a commitment to continuous learning, quality improvement and best-practice dementia care.
This role is offered as a Fixed Term Contract until March 2028 and is based out of Coffs Harbour or Lismore in NSW.
Benefits
This role is offered as a Fixed Term Contract until March 2028 and is based out of Coffs Harbour or Lismore in NSW.
Benefits
- Market leading remuneration
- Salary packaging: $15,900 annually for living expenses, plus up to $2,650 each year for entertainment
- Flexible hybrid work arrangements with a strong focus on work–life balance
- Additional training & career development opportunities
- Leave benefits – including access to purchased additional annual leave
- Reward and Recognition Program
- Fitness Passports: access to gyms, classes and pools for you and your family
- Free confidential counselling and wellbeing resources via our Employee Assistance Program
- Exclusive discounts at MyCar for servicing, repairs and tyre care
- Exclusive commercial discounts at JB Hi-Fi and The Good Guys
Responsibilities
- Provide on-the-ground support and implement relationship-based strategies for clients, carers and care staff
- Model and coach best-practice approaches to help carers and aged care staff understand and support people living with dementia
- Implement recommendation plans with guidance from the Team Leader, Dementia Consultant and Senior Consultant
- Facilitate and support the trial and implementation of brokerage items for clients and carers
- Collaborate with peers to build capability across aged care teams and support quality, person-centred care
What do we need from you?
- Strong organisational and time-management skills in a busy work environment
- Ability to work independently and collaboratively
- A commitment to excellent customer service and constructive conflict resolution
- A current driver’s licence and safe driving record
- Willingness to travel intrastate and interstate for up to five days at a time
- Flexibility to work varying hours based on client and carer needs
- Qualifications in a relevant field: Allied Health Assistant, Diversional Therapy, EN, Aged Care, Cert III/IV in Individual Support or Leisure and Health (highly desirable)
Ready to make a change? Apply Now!
All short-listed applicants will be asked to consent to a criminal record check.
For more info on DSA, check out our website: https://www.dementia.com.au/
